Subscribe or Order Services
Due to the increased attacks from hackers on the Internet, and the time it takes EMG to ensure client site security, it has become necessary for EMG clients to take one of the following actions:
- Maintain and update your website in a timely manner;
- Choose a maintenance plan option below to have EMG maintain and update your site; or
- Move your website to another hosting company.
Pay with PayPal
Please choose your desired MONTHLY support plan, web hosting option, or pre-pay for support BY-THE-HOUR below:
Note: Minimum time is one-hour. Time purchased that exceeds one-hour but is not needed will remain “on account” for future needs – refunds are not issued for any reason.
Pay With Bitcoin
Need a quick fix? Site analysis or upgrade quotes for existing websites? One-time revisions, updates or troubleshooting? Need Bitcoin Payment Gateway or Pay Buttons (like this) added to your website? Buy webmaster time by the hour and pay with Bitcoin.
- Upgrade Quotes for Existing Site (min. 2 hrs.)
- New Site Build Quotes/Analysis for Existing Site (min. 4 hrs.)
- Add Bitcoin Payment Gateway to Existing Site (min. 2 hrs.)
- Add Bitcoin Pay Button (min. 1 hr.)
The minimum time is one-hour. Time purchased that exceeds one-hour, but is not needed will remain “on account” for future needs. Should additional time be required, notification will be sent and work resumed upon remittance of additional funds. Refunds are not issued for any reason.
$300/mo GREEN MAINTENANCE PLAN: Approx. (3) hour total time
If you would like EMG to monitor your website and make necessary core, plugin and security updates as and when needed, the GREEN Maintenance Plan is for you. If EMG performs the updates and anything goes wrong – EMG will fix the issue. This alone can make the monthly fee a bargain. Things “break” when plugins are updated. There are often conflicts that must be found, then resolved, and often the update must be reversed, then restored to the previous version because conflicts cannot be resolved until the plugin developer makes necessary changes. This can be time-consuming and way more costly than the monthly retainer fee.
$500/mo BLUE MAINTENANCE PLAN: Approx. (5) hours total time
If you need EMG to monitor your website and make necessary core, plugin and security updates as and when needed, as well as perform miscellaneous revisions or additions, the BLUE Maintenance Plan is for you. If EMG performs the updates and anything goes wrong – EMG will fix it for this monthly fee. If you need revisions, additions, or adjustments to your site that do not exceed the allotted hours each month, EMG will do it for this fee.
$1,000/mo RED MAINTENANCE PLAN: Approx. (8) hours total time
If you need EMG to monitor your website and make necessary core, plugin and security updates as and when needed, as well as perform miscellaneous revisions, add functionality, widgets, etc., the RED Maintenance Plan is for you. If you want to slowly revise your website and do not wish to incur the cost all at once, this might be an option for you. EMG does not offer payment plans wherein we peform the work and you pay over time. However, with a RED plan, you could map out a revision plan and the work would be performed over several months based on your priority list. This plan represents a discount off standard rates. If EMG preforms the updates and anything goes wrong – EMG will fix it for this monthly fee. If you need revisions, additions, or adjustments to your site that do not exceed the allotted hours each month, EMG will perform those tasks.
Each plan is a monthly recurring charge PER WEBSITE and can be cancelled at any time. Clients should make arrangements to backup site database(s) and files, as EMG is not responsible for off-site backups. Should your site be hacked or corrupted in any manner for any reason, the ability to restore would be dependent on YOUR own daily backups. While EMG does maintain system backups, and does not guarantee that system backups are the latest for any website, they could be used for site restoration.
Note: If you feel you can handle the updates on your own, that is most definitely your choice. However, should updates result in errors or conflicts, the EMG hourly rate to troubleshoot and fix issues is $150, and updates of core, themes, plugins, etc. are mandatory to avoid suspension of your website account on EMG servers.
Only the RED plan includes major upgrades that may be necessary for default eCommerce sites. Otherwise, those complex upgrades, or upgrades to custom eCommerce sites, are billed at standard hourly rates. Maintenance plans do, however, include site maintenance, extension and error management for eCommerce sites, as well as tech-support as needed which occurs within the allotted time outlined in each plan.
Should you occasionally require work that exceeds the allotted time in the maintenance plan chosen, you will be notified and additional charges will be discussed and payment remitted prior to services being performed. Clients requiring services for multiple websites can request “retainer” plans which are customized for more specific needs and multiple websites.